BAI Webinar

AI as an Innovative
Disruptor in Banking

Sign-up now!

All fields required.

Sponsored by:

RECORDED: September 25, 2018
TIME: 1:00 - 2:00 PM CT

Artificial intelligence innovations and capabilities are becoming more and more mainstream and the financial services industry is taking advantage of the transformational benefits. AI can enable businesses to change the way they do things, becoming more efficient, innovative, and operating more smoothly.

Join us for this complimentary BAI webinar and hear from industry experts who will share their perspectives on AI and how banks can innovate to succeed.

Key Takeaways:

  • Past, present and the future of AI in banking
  • How AI is currently being used in financial institutions
  • Use cases for AI: How banks can and should be leveraging AI to achieve business outcomes
  • Banks that innovate will succeed


Lance Drummond
Independent Director at Freddie Mac, United Community Bank Inc, and Board Trustee at University of Rochester

Lance Drummond is an executive level business leader with multi-industry and international experience - traveled and worked in 52 countries. He specializes in business transforming strategy development and execution, and organizational change for business-to-business and business-to-consumer Fortune 500 companies with demonstrated success in manufacturing, technology and financial services industries.

His areas of expertise include:

  • P&L – Proven record of transforming businesses, expanding low growth businesses and managing balance sheet requirements
  • Strategy Development and Execution - Significant experience developing breakthrough strategies and leading execution of the strategies
  • IT Transformation – Skilled at deploying information technology to strategically enhance business value
  • Operational Risk including, Cyber Risk - Deep experience in assessing and mitigating operational risk including cyber risk
  • Innovation - Directly led or involved in innovation programs across multiple industries
  • Human Resources and Organizational Change - Led HR organization and business organizational change initiatives
  • Cost Reduction - Led cost reduction initiatives that resulted in sustained cost take-out
  • Lean Six Sigma - Green Belt certified and led team of over 100 lean six sigma experts
  • International Operations – Demonstrated ability to successfully lead a diverse, complex and scale enterprises on a international basis
  • Project Management - Significant experience leading large scale projects and building project management office

Ross Feldman
CTO Financial Services Market

Ross Feldman is the Chief Technology Officer for the Financial Services Business Unit at CompuCom. His focus is on developing strategic planning activities to meet market challenges, providing strategic thought leadership and collaboration across sales and account development, along with product development and marketing.

Prior to CompuCom, Ross worked for CapGemini, a global consulting, technology and outsourcing firm where he served as the head of business management, strategy, and operations, as well as Chief of Staff to the Financial Services Business Unit Executive, leading business operations, governance, sales operations, and marketing for its 4,200 person Financial Services Global Business Unit. Prior to that, he was the head of business management of TIAA-CREF, FSB, responsible for strategy, regulatory governance and compliance, governance committee’s oversight, and interface to government regulators. Ross also has had previous roles including Chief Financial Services Strategist for HP Enterprise Services, and served as Senior Vice President of e-Commerce Business Development and Innovation at Bank of America.

Earlier in his career, Ross spent several years at Citigroup and JPMorgan, leading strategic alliances and joint ventures, as well as corporate and investment banking operational roles in New York City.

Ross holds an executive MBA, and has a Bachelor of Science in business management from Long Island University, CW Post Campus. He currently lives in Charlotte, NC with his wife Stephanie, their two sons, and their two dogs.