Unlocking Analytics to Drive Retail Distribution and Workforce Optimization

LIVE WEBINAR DATE: September 28, 2017
TIME: 1:00 - 2:00 PM CT

Sponsored By:

Branch transformation is a major undertaking. It requires leadership, resilience, and coordination of various priorities such as digital migration, technology investments, distribution and workforce optimization. Transformation also requires the agility to pivot based on new data and insights.

What is the right mix of bricks, clicks and ATM’s? How do you put the right people in the right place and time in front of your customers? Instead of using intuition or one-size-fits-all approaches, branch transformation leaders are using data and advanced analytics for aligning their branch network, workforce, and technology with market opportunities.

Join us for this complimentary BAI webinar and hear insights from experts who work closely with banking executives, branch transformation leaders, distribution, and workforce management teams.

  • Top retail distribution and workforce optimization priorities of your peers
  • Best practices for aligning branch formats and open hours with market opportunity, consolidating and renovating branches, and deploying in-branch technology
  • Best practices for aligning staffing capacity and skill sets with market opportunity, deploying universal banker, and acquiring top talent
  • How leading retail banks are realizing the untapped power of data and advanced analytics for distribution and workforce optimization

Your Presenters

Kerim Tumay
Vice President of Marketing
Kiran Analytics, Inc.

Kerim Tumay leads marketing at Kiran Analytics. He has over 25 years of experience in the development, marketing, and delivery of predictive analytics solutions. He has deep technical knowledge in simulation, predictive analytics, text analytics, content management, and semantic technologies. Prior to Kiran Analytics, he held executive management positions at ProModel, CACI, Convera, and NTENT.

Kerim holds B.S. and M.S. degrees in Industrial Engineering and Management Systems from Arizona State University.

He is the author of various proprietary market research projects on branch transformation, workforce optimization, and talent acquisition. He is also a contributing writer for BAI Strategies.

Tom McDermott
Co-Founder & Managing Partner
Inver Consulting Group

Tom McDermott leads the advisory practices of Inver Consulting Group, a financial services consulting firm based in Atlanta, Georgia. He has over 25 years financial services experience in senior level roles with both large and small banks. His early career roles focused on multi-dimensional profitability systems and analysis. His senior management roles at Washington Mutual and Chase involved Corporate Planning, Network Strategy, and Market Leadership. His innovation leadership continued at SunTrust with initiatives such as Omni Channel banking, mobile deposits, digital sales, Image Enabled ATM’s, Video Teller “Teller Connect” and the Technology branch. Tom also ran SunTrust’s Retail Sales function, developing a custom needs based sales process.

Tom is a graduate of Stockton University where he received his B.S. in Finance.

He has been a frequent speaker at numerous Retail Banking conferences on Omni Channel Strategy and Network Optimization.

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