Digital transformation may have been simple to define a decade ago, when new technologies came online at a manageable speed and objectives primarily centered on operational cost reductions. But in a world of ever-changing technological advances, digital transformation has become a broader umbrella than ever before.

The focus is on improving the overall customer experience and humanizing those digital experiences. Many financial institutions are also working on their branch-to-digital initiative, which has its own special requirements: a smart approach to “phygital,” the integration of the physical and digital worlds into a seamless customer experience.

Here's a recap of the week's highlights and actionable insights.

• Articles
  • Digital transformation’s top 10: The impact factors that matter
  • Beyond gadgets and widgets, an outstanding ‘phygital’ experience
  • Digital transformation begins with operational transformation
  • Digital transformation, dependable talent: How to recruit A-list staff to win in a tech world
• Videos
  • The state of digital transformation in banking today
  • How to transform you bank to take back leaking deposits
• Podcast: The CFO as superhero
• Demo Videos
  • Delivering a better mortgage experience
  • Fusion UOpen
• White papers
  • Preparing finance for a changing world: Essential strategies for financial institution CFOs
  • New information has come to light: Using data to improve financial inclusion