Sign Up Now!

All fields required.


BAI Deep Dive:

Digital Transformation

September 23 - 27, 2019


This complimentary, week-long series of dedicated content is focused on the key issues surrounding digital transformation impacting the digital-physical divide, talent, operations and data. Each morning, registrants will receive a dedicated Deep Dive email with new, exclusive content to view on demand.

Digital transformation may have been simple to define a decade ago, when new technologies came online at a manageable speed and objectives primarily centered on operational cost reductions. But in a world of ever-changing technological advances, digital transformation has become a broader umbrella than ever before.

The focus is on improving the overall customer experience and humanizing those digital experiences. Many financial institutions are also working on their branch-to-digital initiative, which has its own special requirements: a smart approach to “phygital,” the integration of the physical and digital worlds into a seamless customer experience.

Over the course of the week, we will explore these universal principles:

  • Digital transformation objectives must follow a list of priorities: what can have the most positive impact on customers and the business vs “nice/have to have.”
  • Digital transformation must be reverse engineered: “What is the problem we need to solve?" as opposed to "What technology do we need to buy first?"
  • Digital transformation is as much about mindset and mission as technology and needs to be more than the domain of IT.
Digital transformation is as much about mindset and mission as technology and needs to be more than the domain of IT.
Sponsored by:

               Finastra_175.png               Fiserv_175.png               Harvest_175.png