Best Practices for

Deploying
E-Signatures

in the Retail Branch

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RECORDED: December 5, 2017
TIME: 1:00 - 2:00 PM CT

E-Signature is a top investment area for retail banks in 2017 - 2018. Over the last 18 months, North American banks have been rolling out e-signatures to more than 8,000 branches. For banks, credit unions and brick-and-mortar lenders, the question is no longer whether to implement e-signatures in the branch, but how.

Join us for this complimentary BAI webinar and gain insights into qualitative research from interviews with business and IT stakeholders who lead branch transformation projects at top banks, including one of the top 4 and one of the top 50 banks in the U.S.

Key Takeaways:

  • How to answer two key questions: What are the minimum technical requirements for in-branch e-signatures? Why take an MVP approach and iterate?
  • The data-driven exercise for selecting the right product to start with.
  • How to gain buy-in and adoption among stakeholders AND front-line staff.
  • Best practices for the QA environment, pilot and roll-out.
  • Why dashboards, videos and surveys are critical to change management.


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PRESENTERS:

Abe Karar
Founder, Digital Solutions Consultant
ALCHEMY Digital Solutions

Abe Karar is a Progressive Banking professional with more than 12 years’ leadership experience, specializing in business process transformation, business analytics, operational and strategic planning, project management, and digitization. Mr. Karar is the former Director of Business Process & Digitization at BMO Bank of Montreal.

Prior to that, he spent 5 years supporting workforce management and call center operations at Bank of America and JPMC, and worked over 3 years in retail banking, including a year managing a retail branch, supporting personal and commercial banking clients. He is a skilled strategist with strong technical skills, transforming strategic plans into business solutions that increase revenue, enhance customer and employee experience, reduce costs, and drive high performance.

Mr. Karar has expertise developing and managing large scale business cases for enterprise programs (+$200MM), digitization, business operations and analytics, risk management, AML operations, customer experience, as well as forecasting and capacity planning


Mary Ellen Power
VP Marketing
eSignLive by VASCO

Mary Ellen Power is eSignLive’s VP of Marketing and has over 25 years of experience in marketing for technology companies. She is responsible for branding, lead generation, product and partner marketing and has led the successful re-branding of eSignLive’s e-signature platform. With more than 15 years in the e-signature market, Mary Ellen has become a subject matter expert focusing on business value justification, customer adoption and success, and has helped guide the company to recognition as a top leader in these areas.

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