The State of Digital

Account Opening

BAI Webinar

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Presented by:

RECORDED: March 11, 2020
TIME: 1:00 - 2:00 PM CT

A poor customer experience and insufficient security in the account opening process has been shown to directly negatively impact long-term customer loyalty, retention and profitability. So, how do you provide a better and more secure customer experience in the digital account opening process?  

New technologies, such as digital identity verification, facial comparison, e-signature, liveness detection, biometrics, and more - are helping banks reinvent how they attract and convert new applicants into happy customers during the digital account opening and onboarding process while reducing abandonment rates and application fraud.  

Join us for this complimentary BAI Webinar for insights into the current transformational state of digital account opening from three different perspectives: the adopters – early and soon-to-be and the late majority.

Key Takeaways:

  • Insights from a recent survey of over 100 financial institutions on the state of digital account opening
  • Strategies on how to remove major points of friction in the account opening and onboarding experience
  • New and emerging technologies that can help banks and FIs transform the account opening and onboarding experience


Tim Bedard
Director, Product Marketing

Tim Bedard is the Director of Product Marketing and is responsible for OneSpan’s Secure Agreement Automation and eSignature solutions. With more than twenty years of IT security experience, Tim has successfully launched multiple cloud-based security, compliance and identity and access management (IAM) offerings with responsibilities for strategic planning to go-to-market execution. Previously, he has held leadership positions in product strategy, product management and marketing at SailPoint Technologies, RSA Security and CA Technologies. Tim is active security evangelist at industry leading tradeshows and events.