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Deepen Insights into Quality and Sales Effectiveness with Face-to-Face Voice Interaction Recording

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With declining branch traffic, it is imperative that your employees capitalize on every customer visit to the branch. Extending the audio recording of customer interactions to the branch with face-to-face voice interaction recording can not only help financial service firms meet regulatory requirements, but it is also a great way to help improve quality and customer service, sell additional products and reinforce your firm’s brand.