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Rethink Customer Communications: Learn to Personalize Both Message and Medium

RECORDED:
February 23, 2016

Sponsored by:

Take a hard look at how you currently interact with your customers. Do you see a cookie-cutter approach that delivers generic content via one channel?

The right customer communications can do more than inform. They can help you drive additional business, increase loyalty while also improving compliance and organizational efficiency. Join us for this complimentary BAI Banking Strategies Webinar where the focus will be on business use case examples and Q&A.

Key Takeaways

  • Empower business users to create relevant, personal communications interactively

  • Let customers choose one or more preferred channel: email, portal, mobile or SMS

  • Upsell your current customers by sending e-signature-ready correspondence

Your presenters


Daniel Schmidt
Sr. Product Marketing Manager
Kofax

Daniel Schmidt is product marketing manager at Kofax. He is responsible for the marketing plan, market requirements and positioning for various Kofax products such as Customer Communications Manager, Communication Server, Monitor and several others. Daniel has 17 years’ experience in the enterprise software industry and demonstrated success in large and mid-sized enterprises.



Jesper Scherpenhuijsen
Sales Engineer
Kofax

Jesper is one of our Customer Communications Manager experts and is out in the field guiding organizations as they venture on their Digital Transformation journey. He has a keen insight in current developments and is a trusted advisor to our clients. He joined Kofax through the acquisition of Aia Software, where he was responsible for solving Customer Communication challenges for numerous organizations worldwide.