BAI Webinar, Winning Through a

Banking Experience

A Radius Bank Case Study

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RECORDED: January 14, 2020
TIME: 1:00 - 1:45 PM CT

To ensure maximum success over the next 10 years, Radius Bank sought to offer an industry leading, mobile-first banking experience to their customers. In order to compete in a continually evolving digital banking landscape, the emphasis was placed on user experience, differentiation in the market, and a desire to outshine mega-banks and fintech companies.  

Join us for this complimentary BAI webinar and hear from Radius Bank executives on how they measure the success of their mobile initiative, and what problems they were looking to solve. You will also have an opportunity to see the Radius Bank mobile application in action.

  • Why Radius Bank didn't want to settle for a sub-par mobile platform and what they focused on in their search
  • How to deliver both user experience and depth of functionality
  • Understand how to balance go-to-market strategies with bank-wide business requirements


Phil Peters
Executive Vice President, COO & Head of Institutional Banking
Radius Bank

Phil is responsible for managing deposit and loan operations, commercial cash management, internal technology, project management, and product management/development. He has over 33 years of experience in the financial services industry. Prior to joining Radius in April 2016, he most recently served as Senior Vice President, Product Management & Development at People’s United Bank. Phil has also held roles at Danvers Bank, Citizens Bank, and Bank of America. Mr. Peters holds a Bachelor of Science in Business Administration from Salem State University and a Graduate Certificate of Specialized Studies in Business Administration & Management from Harvard University Extension.

Chris Tremont
Executive Vice President, Virtual Banking
Radius Bank

Chris is responsible for managing the Virtual Bank, Radius’ approach to digital national consumer and small business banking that combines innovative products, leading-edge technology, FinTech partnerships, and superior customer service delivered through our Call Center and Financial Center teams. He also oversees the Bank’s marketing and public relations department. Prior to joining Radius Bank in December 2008, he held various roles within KeyBank’s Consumer Finance division. Chris was recognized by Bank Innovation as a “2016 Innovator to Watch” and an “Innovation All-Star: Rising Star” in 2012 by the Boston Business Journal. Chris earned his undergraduate degree from Miami University in Oxford, Ohio.

Nikhil Lakhanpal

Nikhil is the Co-Founder of Narmi, a financial technology company that delivers digital technology to financial institutions.Through its digital account opening, mobile banking and online banking platforms, Narmi helps its customers better compete with Mega-Banks, Challenger Banks and FinTech companies to create a frictionless and engaging financial platform. Today, Narmi’s platform powers financial institutions with billions of dollars of assets, and helps move millions of dollars between financial institutions on a daily basis. Before co-founding Narmi, Nikhil worked at Citigroup in their investment banking division helping advise companies on mergers, acquisitions and capital raising needs. He also served as CEO of the nation's largest student-run financial institution at Georgetown University where he also studied.