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Organizations rely on a skilled workforce to stay competitive. But sometimes developing the right skills can be a random event, depending on managers’ preferences and priorities. Using data gives you an edge by providing a systematic, fact-based approach that can be applied at the employee, business, and organization level. Data tells you when and where to enhance training programs, which skills are present or missing in a business unit, and helps you identify the right candidates to fill leadership vacancies.
Join us for this complimentary BAI webinar for insights into how you can begin finding and using data to advance employee, business, and organizational objectives.
Steven is the CEO of customer experience and data science agency Beyond the Arc. He and his team help banks, lenders, fintech companies, and banking associations through the process of digital transformation. Steven's latest initiative is Roadmap to AI, an approach to accelerating progress in machine learning. He works with client stakeholders to develop and rapidly execute a portfolio of Proof of Concept data science projects to pressure-test, and strengthen, client capabilities. Steven is also a popular industry analyst, writer, and speaker in financial services, home lending, and fintech. His insights have appeared in American Banker, Mortgage Banking, Breaking Banks podcast, Finovate, Financial Brand, Bank Innovation, and other industry forums. Steven earned his BA and MBA from the University of California, Berkeley.