Setting Training Metrics to Monitor Program Success
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Do you know how effective your compliance training is?
Today, many financial services organizations measure the success of compliance training programs by the number of course completions they receive. To see just how effective each compliance course is at training staff members, organizations need to start setting and monitoring key performance indicators (KPIs) on their courses.
In this article, BAI highlights key metrics businesses should be benchmarking to measure the effectiveness of their compliance training courses throughout their lifecycle. Topics covered with associated metrics include:
- Compliance training completions
- Attempts per completion
- Incident mitigation
- Performance improvement
To learn more about critical KPIs that can help your organization measure the success of its compliance training programs, download BAI’s article "Setting Training Metrics to Monitor Program Success" today!