As technology advances, sometimes critical proprietary and third-party technology becomes obsolete and new technology is needed. When the time comes to implement new technology, companies find it hard to properly define the change which results in project delays and low buy-in from stakeholders.
This doesn’t have to be the case though. In this article, BAI lays out how to approach technology changes in phases to properly identify the needs for the change and articulate every step of the process to mitigate adoption resistance from employees, customers, and other stakeholders. Key topics include:
To learn more about effectively managing technology changes at your financial services organization, download BAI’s article "Effectively Managing Technology Changes" today!