BAI Webinar

Closing the
"trust gap" in
financial services

RECORDED: March 9, 2021
TIME: 1:00 - 2:00 PM CT

One of the major frustrations that many consumers have experienced since the beginning of the pandemic is the "trust gap" – the discrepancy between the consumers that financial institutions trust in-person vs. online. Institutions that can effectively verify online identities will be well positioned to acquire more customers and win the fraud war in 2021.

Join us for this complimentary BAI webinar to hear how risk-based digital identity verification and authentication techniques can be applied to increase trust in an identity claim at every customer touch point. Achieving a high level of trust helps support strategic goals to reduce fraud losses, improve customer acquisition rates, and enhance digital service capabilities.

Key takeaways:

  • Key trends driving fraud transformation in 2021
  • The convergence of identity verification, authentication, and online fraud detection techniques
  • Application fraud and account takeover fraud attack patterns that are shaping the market
  • Best practices to reduce fraud loss without turning away qualified applicants and legitimate customers

Trace Fooshee

Trace Fooshee
Senior Analyst
Aite Group

Trace Fooshee is a senior analyst in Aite Group’s Fraud & AML practice, covering fraud and data security issues. He has been leading business transformation initiatives for over 20 years. Prior to joining Aite Group, Mr. Fooshee was head of fraud strategy for SunTrust Bank, where he was responsible for developing, managing, and articulating strategic investments and transformation initiatives to improve the balance between loss prevention, client experience, and operational expense. A former member of the Bank Policy Institute’s BITS Fraud Reduction Steering Committee, he has also been active with the American Bankers Association and National Cyber Forensic Training Alliance Foundation.

Rahim Kaba

Rahim Kaba
VP Product Marketing

Rahim Kaba is a results-driven digital technology leader who has played a key role in advancing digitization initiatives at banks, insurance companies, and government organizations around the world. As VP Product Marketing at OneSpan, he leads the go-to-market strategy of the company's growing portfolio of digital identity and anti-fraud solutions. Throughout his 15+ year career, Rahim has been motivated by building great businesses through a deep understanding of the market and finding new and innovative ways to address customer challenges using technology.

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