BAI Executive Report
How banks best measure performance
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The February BAI Executive Report: How banks best measure performance explores how data, especially peer-based benchmarking, increasingly helps a dynamic financial services industry understand the marketplace and act.
Data plays a key role inside the bank and credit union, helping departments connect, converse and collaborate. A leading use case is to stack up internal and external data via benchmarking, reducing performance guesswork and testing whether strategies remain on plan, or if operational efficiencies can be gained.
Articles in this report include:
Data-first strategies strengthen relationship banking
Our Q&A with Kim Snyder, founder of fintech KlariVis, explores data’s role in boosting smaller bank reach, reducing risk, capturing operational efficiencies and more.
Benchmarking matures as a strategic tool
Comparable peer performance spanning branch selection to efficiency ratios and more flag missed market share or signal when a course correction is overdue.
Optimizing a key resource: personnel
With tough competition and margin strains, financial institutions must have right-sized staffing in the right location. Data can be the guide.
Granular benchmarking revealed this digital acquisition hurdle and its solution
Targeted marketing drove attractive prospects to a digital checking account application, but a high abandonment rate perplexed the bank. Detailed benchmarking analysis identified the issues and supported a business case to redesign the application process.