BAI Featured Innovation

How digital channels amplify the power of brick-and-mortar branches

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Some digital tools, including online account opening, can increase the effectiveness of individual branches as well as branch networks. Mantl calls this the force multiplier effect. In this white paper, Mantl explores the continuing importance of brick-and-mortar branches amid the growing popularity of digital banking—and it uncovers how these channels can work together to extend each other’s reach.