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Large-scale security breaches unfortunately position fraud as a top concern and expense for the financial services industry. Especially alarming for banks is fast-growing synthetic identity fraud. These schemes use a combination of stolen real data and fake information to create new personas, and alone could hit $23 billion in losses by 2030 if unchecked.* A number that size means the industry response must be equally strong, relying on real-time solutions, leveraging AI and pooling industry-wide fraud intelligence.
Crystal Blythe, vice president of customer success and fraud management at IDology, a GBG company, joins us to share her best ideas on technology and people-powered insight. Most of all, she urges cooperation, not competition, when it comes to fighting fraud.
A few takeaways from the conversation: