BAI Banking Outlook Webinar

Fraud trends in 2022 & beyond: How to protect your customers & minimize organizational risk

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RECORDED: March 23, 2022
TIME: 1:00 - 1:30 PM CT

The BAI Banking Outlook research on 2022 trends included a number of insights on current and future fraud trends. In this webinar, you’ll gain insights on the type of fraud you should be preparing for and the best way to balance protecting your customers and organization, while still providing a strong customer experience.

Holly Hughes, BAI CMO, will share BAI’s latest fraud research and host a conversation with Raj Dasgupta, director of fraud strategy at Biocatch, on what the trends mean for financial services leaders.

Key takeaways:

  • Learn about the latest 1st and 3rd party fraud trends banks are experiencing, including mule detection & social engineering scams
  • Understand the “why” behind fraud statistics with real-world examples
  • Gain insights on how to protect your customers from fraudulent attacks
  • Hear what organizations are doing today to proactively reduce fraud


Raj Dasgupta
Director, Fraud Strategy

Raj is Director of Fraud Strategy at BioCatch where he works directly with clients advising them on how technology solutions can be operationalized to solve complex fraud problems. Raj has over 17 years of experience in financial services, previously holding leadership roles at HSBC, Yodlee, Intuit, ID Analytics and TransUnion. He is passionate about the world of identity and fraud and has deep expertise in fraud risk, device risk, credit risk, machine learning based predictive modeling and customer authentication in omni-channel environments.

Holly Hughes
Chief Marketing Officer

Holly leads strategic marketing, digital thought leadership, events and strategic programs for BAI. She joined BAI in 2014, bringing with her more than 20 years of marketing and leadership experience across a number of industries. Most recently, she served as SVP and Marketing Director for Fifth Third Bank. Prior to Fifth Third, Holly held a senior marketing leadership position at MidAmerica Bank, a leading community bank in the Chicago market (now PNC).

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