BAI Featured Innovation

How banks can be the digital disruptors


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Application programming interface (API) is revolutionizing the way businesses work together, especially in financial services. This open technology acts as an intermediary between two applications, helping banks grow their business and improving the customer experience. Infosys’ Dennis Gada shares how embedding finance into a customer’s everyday experiences, such as shopping and travel, can make banking an invisible and frictionless part of their lifestyle.