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The speed and convenience instant payments offer is highly coveted by consumers and businesses alike. Offering real-time payments (RTP) can provide a number of benefits to financial institutions (FIs) from attracting new customers to enhancing the customer experience.
For small and mid-market FIs offering instant payments can also provide a competitive edge. However, FIs need to be prepared for the challenges that accompany RTP as fraudsters search for new tactics to leverage the payments.
Key takeaways:
Patrick Thomas, CFE, CAMS
Senior Pre-sales, Fraud and AML
NICE Actimize
Brian Keefe
Senior Presales Consultant
NICE Actimize