BAI Webinar

Mobile-first banking: How to achieve best-in-class UX and outstanding experiences


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RECORDED: August 28, 2024
TIME: 1:00 - 1:45 PM CT

Onboard, engage, grow, and secure your users with optimized digital banking for delivering exceptional, mobile-first experiences.

Alkami’s Mobile App Platform is the first to be certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience”, and now Alkami’s Ty Griffin and Nola Sedlaczek, along with Matt Singleton of STAR Financial Bank will provide the blueprint for achieving mobile-first banking excellence to you.

Financial institutions need a flexible and extensible platform with developer tools and integrations, plus an integrated partner network so that they can have the power to expand their primary financial institution relationship and fuel long-term growth, all while exceeding account holders’ expectations.

You’ll also get a demonstration of Alkami’s digital banking platform, including the award-winning mobile app environment, to see how to take your bank or credit union’s digital banking channels from just functional, to engaging and profitable.

Who should attend this webinar? Consumer, small business and commercial banking professionals looking to elevate their mobile banking offerings.

You’ll learn:

  • What qualities are necessary to achieve a J.D. Power Certification level mobile banking app certification
  • What behavioral data and research tells us about what features matter most to digital banking users
  • How transaction data informs personalized in-app experiences

PRESENTERS:
Matt Singleton

Matt Singleton
Senior Vice President, Operations
STAR Financial Bank

As Senior Vice President, Operations at STAR, Matt oversees all day-to-day operations within branch, deposits and loans. He is also overseeing the Payments and Treasury Support teams, including all payments rails, debit and credit cards and vendor relationships. In his time at STAR, Matt has also managed the Business Banking and Treasury Sales teams. Prior to STAR, Matt spent a decade at a large regional financial institution, where he served several roles, including managing the Retail Branch Distribution for Indiana.


Ty Griffin

Ty Griffin
Senior Director, UX/UI
Alkami

Ty Griffin is the Director of Strategy and UX Design at Alkami. Ty offers over 20 years of design experience. His work and expertise span the areas of implementing enterprise design systems, design thinking, optimizing the design to market process, and building research and data-driven design cultures. He began his design career with Jones Huyett Partners Advertising as a graphics and web designer, where he assisted many companies with a primary focus on brand identity and digital marketing. Most recently, he was the Director of User Experience for RealPage, ranked as one of the 100 fastest-growing companies in 2020 by Fortune Magazine.


Nola Sedlaczek

Nola Sedlaczek
Principal Solutions Engineer
Alkami

Nola Sedlaczek is a Principal Solution Engineer on the Alkami Sales team and has spent her entire career in the financial services industry, serving at both a financial institution as well as in the fintech space. Nola’s broad depth of knowledge has been gathered through roles such as managing back-office deposit and loan operations, evaluating and managing strategic projects such as card processing conversions, branch capture implementation, eDocument conversions, and more. Through her role as a Solution Engineer, Nola relays her passion for helping financial institutions find solutions that will provide exceptional experiences to their end users.

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