COVID-19 and technology (along with many other factors) have changed the mortgage market forever. Forty years ago, applications were taken only in person—and dress clothes were involved. Now, applications, and the processes and disclosures that follow, are often electronic, and in many cases, the lender and customer never actually meet.
Join us for this complimentary BAI webinar for insights on this new world and how it impacts lenders. The discussion will also include an overview of recent regulatory changes that (at least in part) will make your lives easier, as lenders and servicers.
Bill Elliott, CRCM
Senior Consultant and Director of Compliance Education
Young & Associates, Inc.
Bill Elliott has over 40 years of banking experience. As a senior compliance consultant and manager of the compliance division with Young & Associates, Inc., Bill works on a variety of compliance-related issues, including leading compliance seminars, conducting compliance reviews, conducting in-house training, and writing compliance articles and training materials.
Bill’s career includes 15 years as a compliance officer and CRA officer in a large community bank, as well as working at a large regional bank. He has experience with consumer, commercial, and mortgage loans, and has managed a variety of bank departments, including loan review, consumer/commercial loan processing, mortgage loan processing, loan administration, credit administration, collections, and commercial loan workout.