BAI Webinar

Phone scams on the rise: How a pandemic played into the hands of fraudsters

You might also be interested in:
Stop fraudsters from climbing your phone tree

Authenticating callers before they hear “hello” can halt scammers snooping into a bank or credit union's interactive voice-response system.

Read More
Fighting the fraudsters at the front door

Hear how bank and credit union call centers can fight fraudsters by quickly identifying who’s legitimate and who’s a crook.

Listen Now
Fraud customer service matters even more during a recession

Here's how to make sure customers aren’t missing or inadvertently blocking your outbound calls in crucial moments.

Read More