This complimentary, three-day series of on-demand content provides fresh insights on customer service in 2021 and beyond.
COVID-19 disrupted the way many customers interacted with their banks and credit unions. To address the immediate issues, financial institutions made quick updates as branches closed and more customers accessed their digital accounts.
Financial leaders have continued to evolve their customer service as they consider how organizations should enhance their approach in 2021 and post-COVID. Get fresh insights on the future of customer service as part of BAI’s three-day series.
On-demand digital content delivered to your inbox:
Tuesday, October 27
Wednesday, October 28
Thursday, October 29