BAI Webinar

Winning the SMB lending battle

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RECORDED: February 9, 2022
TIME: 1:00 - 1:30 PM CT

Small Medium Businesses (SMBs) are the backbone of the United States’ economy, accounting for 99.9% of all businesses in 2021. As SMBs look to expand their operations, neobanks and fintechs are capturing the SMB market share from traditional FIs by offering seamless online loan origination and threatening the primary relationship that FIs have with their customers. SMBs need a FI that provides resources to help them achieve success.

According to a recent study, digital lending is anticipated to reach a market value of $587.27 billion by 2026. Join Alkami’s VP and general manager of digital account opening & loan origination, Har Rai Khalsa, as he sits down with BAI’s chief marketing officer, Holly Hughes, to discuss how traditional FIs can make loans more accessible to SMBs as well as better compete on innovations and user experience.

Gain valuable insights into:

  • Exceeding heightened user expectations in the wake of Paycheck Protection Program (PPP) loans
  • Lightening the onboarding burden through automation, integrations, and data
  • Staying ahead of fintech trends bleeding from retail to business experiences


Har Rai Khalsa
VP, General Manager of Digital Account Opening & Loan Origination

Har Rai Khalsa is the VP, General Manager of Digital Account Opening & Loan Origination at Alkami Technology. With over 14 years of lending and fintech experience, Har Rai’s business acumen enables him to understand the pain points financial institutions experience acquiring customers digitally, mitigating risk with rules-based decisioning, and competing with megabanks. Before being acquired by Alkami in September of 2021, Har Rai was the co-founder and CEO of MK Decision, a family-founded fintech on a mission to strengthen community financial institutions and the economies they serve.

Holly Hughes
Chief Marketing Officer

Holly is responsible for leading BAI’s strategic marketing planning and execution for the BAI brand, lines of business and membership. Holly joined BAI in 2014 with over 20 years of marketing experience in multiple industries, helping organizations build their brand and achieve financial success.

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