Financial Services Operations (FSO) achieves greater productivity at a lower cost while improving customer and employee satisfaction. It does this by enabling streamlined operations and connected experiences between customers and the front, middle and back office teams. The demo showcases Payment Operations, an out-of-the-box application that enables payments teams to automate work, collaborate more efficiently and resolve customer issues faster. The demo walks through the end-to-end experience of resolving a payment issue in four steps:
Tammi Shapiro
Global Head of Product, Financial Services
ServiceNow