Quick Q&A on

The advantages of hyperautomation for financial services organizations


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Hyperautomation—using the right technology solution from a diverse set of interoperable tools—can reduce cumbersome processes and allows financial institutions to operate at peak efficiency.

Digital transformation that connects disjointed systems can lead to a superior experience for customers and the employees who serve them. It’s a timely concept as competition from digital-first fintechs intensifies amid growing customer expectations for faster, more seamless and more personalized banking experiences.

In this Q&A with Simon Cox, Chief Transformation Officer at ServiceNow, you’ll discover:

  • How a hyperautomation framework can drive value
  • The challenge behind adopting a hyperautomation framework and how to overcome it
  • How hyperautomation can bolster security and mitigate risks
  • How hyperautomation provides frictionless customer and employee experiences
  • Where to start when looking to implement a hyperautomation framework

Simon Cox
Chief Transformation Officer
ServiceNow



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