With fraud continuing to rise, including first-party fraud, financial services leaders need to understand the latest trends and prevention strategies. Crystal Blythe, vice president of customer success and fraud prevention at IDology, is an expert in this area and believes advanced identity verification is the key to thwarting fraudsters who aim to swindle banks and credit unions via first-party and third-party fraud.
You'll learn:
The differences between first-party and third-party fraud
The most common forms of first-party fraud
Why it’s difficult for banks and credit unions to identify fraud sources
Why first-party fraud is on the rise
How to minimize friction in the customer experience while still protecting against fraud
Crystal Blythe Vice president of customer success and fraud prevention IDology