Quick Q&A on
The Power of Intelligent Automation in Banking
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Intelligent automation (IA) is driving banking’s digital transformation, tapping into artificial intelligence, machine learning and other electronic processes to build stronger, more efficient workflows.
IA can also improve the customer experience by anticipating their needs and boosting productivity.
In this Q&A with Steve Comer from Hyland Software, you’ll learn:
- How intelligent automation differs from other types of automation
- The biggest challenges in implementing IA
- How IA can improve efficiency as workforces are operating remotely or in a hybrid environment
- How IA can make the mortgage lending process more efficient
- The impact of IA on front-end customer engagement
