5 Strategies to Unlock the Full Power of Your Bank

RECORDING: October 25, 2017
TIME: 1:00 - 2:00 PM CT

Sponsored By:

Banks are facing a loyalty crisis. Smart, fast, and seamless customer experiences are the new standard, but banks struggle to connect operational and channel silos. As a result, over one-third of banking customers are "hidden defectors," meaning they purchase products or services from a competitor of their primary bank.

Banks’ advantage is the breadth of their services. However, it’s necessary for banks to refactor the customer experience so they can be more competitive than point-solution FinTech firms and other new banking industry challengers.

Join us for this complimentary BAI webinar and hear from executives at Salesforce, nCino, and SunTrust who will share 5 strategies for building windows of transparency between silos and unlocking the full power of the bank. This webinar will provide actionable ways to put your bank’s customers — rather than products, channels, or transactions — at the center of every interaction.

Key Takeaways:

  • Find out how to change the status quo in banking by connecting everything — lines of business, channels, systems, and processes — around the customer.
  • Discover what is possible with a system of engagement that embraces the principles of open banking and creates windows of transparency between silos.
  • Hear best practices from industry leaders who are already embarking on this journey toward unlocking the full power of their banks.

Your Presenters

Greg Blausey

Kyle Ray
Senior Product Specialist

Kenneth Meyer, Jr.
SVP, Chief
Technology Officer
SunTrust Bank

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