Are your 2020 business priorities aligned with your customers' expectations? See what BAI research uncovered in its latest BAI Banking Outlook: Trends in 2020. Get the answers to these strategic questions and more:
- What are financial services leaders’ top business challenges and priorities for 2020?
- Are attitudes towards traditional banks shifting?
- Does Gen Z have significantly different customer preferences?
- How do financial service organizations’ Net Promoter Scores vary by generation?