Anyone can buy a technology with the goal of improving customer experience. Technology, though, isn’t a silver bullet that wins low-cost deposits and retains loan customers for the long-term. Financial institutions need practical guidance to complete transformations that build real loyalty.
Join us for this complimentary BAI webinar to hear Brittany Hodak, Chief Experience Officer from Experience.com, and former banker J.J. Slygh, Customer Experience Consultant at Total Expert, share insights to help your institution cultivate customers for life.
Customer Experience Consultant
Chief Experience Officer