BAI Webinar

Payments modernization in 2021 is open

RECORDED: March 31, 2021
TIME: 1:00 - 1:30 PM CT

The profitability of the traditional payments business stands at a crossroads. The combined forces of fierce competition, regulatory interventions, and necessary investments in infrastructure and compliance put operating margins under pressure. At the same time, industry changes including FedNow, ISO 20022, and the pandemic have propelled initiatives to support burgeoning digital payments volumes.

Payments modernization in 2021 needs to go beyond payments system consolidation to a single open platform that focuses on the unique transaction experience provided while achieving scalability through vendors and commoditized solutions. This approach to orchestrated payment capabilities and an end-to-end payments value chain is built on a cloud-based architecture.

Join us for this discussion to learn the steps to success when undergoing payments modernization in this era.

Key takeaways:

  • How to identify the technology and processes to transform
  • Which capabilities to prioritize and the benefits each provide
  • When you should buy versus build


Zohair Gangjee
Global Business Strategy, Financial Services
Red Hat

During his 20 year career, Zohair has worked with Accenture in the UK&I serving financial institutions to help them become customer-focused; delivering positive balance sheet impact through technology modernization, and agile ways of working. He also launched a SaaS platform in the London Market and was head of consumer loan products for IKANO Bank. Zohair is passionate about, open source technology and its role as a driver of innovation for the modern enterprise.

Holly Hughes
Chief Marketing Officer

Holly Hughes is responsible for leading BAI’s strategic marketing planning and execution for the BAI brand, lines of business and membership. Holly joined BAI in 2014 with over 20 years of marketing experience in multiple industries, helping organizations build their brand and achieve financial success. She has proven success in building brands, driving revenue, leading advertising, guiding social media, managing public relations and creating integrated communication programs.

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