How can you legally collect a debt via text message, voicemail, email or other electronic means?

Regulation F implements the Fair Debt Collection Practices Act and provides some answers to those questions. The new version of the regulation is long overdue, and is effective in November 2021, making this a time sensitive topic.

This complimentary BAI webinar will address:

• Standards to use which may be beneficial for the safe and efficient collection of loans
• Useful insights into the regulation as a whole
• Areas and sections of the regulation that will impact institutions the most

PRESENTER:

Bill Elliott, CRCM
Senior Consultant and Director of Compliance Education
Young & Associates, Inc.

Bill Elliott has over 40 years of banking experience. As a senior compliance consultant and manager of the compliance division with Young & Associates, Inc., Bill works on a variety of compliance-related issues, including leading compliance seminars, conducting compliance reviews, conducting in-house training, and writing compliance articles and training materials.

Bill’s career includes 15 years as a compliance officer and CRA officer in a large community bank, as well as working at a large regional bank. He has experience with consumer, commercial, and mortgage loans, and has managed a variety of bank departments, including loan review, consumer/commercial loan processing, mortgage loan processing, loan administration, credit administration, collections, and commercial loan workout.